PLEASE READ THIS AGREEMENT CAREFULLY AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE, BUT ARE NOT LIMITED TO, VARIOUS LIMITATIONS AND EXCLUSIONS, AND INDEMNITIES.
IN CONSIDERATION OF the matters described above and of the mutual benefits and obligations set forth in this Agreement, the receipt and sufficiency of which consideration is hereby acknowledged, the Customer and Red Rover (individually the "Party" and collectively the "Parties" to this Agreement), agree as follows:
The Customer shall:
SERVICES PROVIDED & COMPENSATION
OWNERSHIP OF INTELLECTUAL PROPERTY
RETURN OF PROPERTY
CAPACITY/INDEPENDENT SERVICE PROVIDER
OUR STAFF AND INDEPENDENT CONTRACTORS
MODIFICATION OF AGREEMENT
ONTARIO CONSUMER PROTECTION ACT, 2002
Your Rights under the Ontario Consumer Protection Act, 2002
You may cancel this agreement at any time during the period that ends ten (10) days after the day you receive a written copy of the agreement. You do not need to give the supplier a reason for canceling during this 10-day period.
If the supplier does not make delivery within 30 days after the delivery date specified in this agreement or if the supplier does not begin performance of his, her or its obligations within 30 days after the commencement date specified in this agreement, you may cancel this agreement at any time before delivery or commencement of performance. You lose the right to cancel if, after the 30-day period has expired, you agree to accept delivery or authorize commencement of performance.
If the delivery date or commencement date is not specified in this agreement and the supplier does not deliver or commence performance within 30 days after the date this agreement is entered into, you may cancel this agreement at any time before delivery or commencement of performance. You lose the right to cancel if, after the 30-day period has expired, you agree to accept delivery or authorize commencement of performance.
In addition, there are other grounds that allow you to cancel this agreement. You may also have other rights, duties and remedies at law. For more information, you may contact the Ministry of Consumer and Business Services.
To cancel this agreement, you must give notice of cancellation to the supplier, at the address set out in the agreement, by any means that allows you to prove the date on which you gave notice. If no address is set out in the agreement, use any address of the supplier that is on record with the Government of Ontario or the Government of Canada or is known by you.
If you cancel this agreement, the supplier has fifteen (15) days to refund any payment you have made and return to you all goods delivered under a trade-in arrangement (or refund an amount equal to the trade-in allowance).
However, if you cancel this agreement after having solicited the goods or services from the supplier and having requested that delivery be made or performance be commenced within ten (10) days after the date this agreement is entered into, the supplier is entitled to reasonable compensation for the goods and services that you received before the earlier of the 11th day after the date this agreement was entered into and the date on which you gave notice of cancellation to the supplier, except goods that can be repossessed by or returned to the supplier.
1 hour fee will apply to cancellations with less than 24 hours’ notice and more than 4.
A 2 hour fee will apply to cancellations with less than 4 hours notice.
Cancelling Real Estate Concierge Services. A Requesting User may cancel a Request without penalty before receiving a notification that a Real Estate Concierge Service Professional has Accepted the Request. Any cancellation by a Requesting User or Real Estate Concierge Service Professional for any reason whatsoever, must comply with the Guidelines. Any cancellation made in violation of the Guidelines will incur late fees, and or penalties, as provided herein or as we determine, in our sole discretion. All cancellation fees will be provided in the Guidelines (https://www.redrover.ca/pages/terms-and-conditions). We reserve the right to change, modify, increase, or decrease the amount and terms of the cancellation fees at our discretion from time to time. If we choose to do so, we will notify you by posting the update to the Website.
Cancellation by a Real Estate Concierge Service Professional. A Real Estate Concierge Service Professional may cancel a Job within a grace period (as provided in the Guidelines) after Accepting the Job or in extenuating services. If a Real Estate Concierge Service Professional cancels your Job, we will take reasonable efforts to match your Real Estate Concierge Service Request with an alternate Real Estate Concierge Service Professional but is under no obligation to do so.